Shipping policy
Last updated: August 5, 2026
Proof-Reading-Service.com provides proofreading, editing, translation, formatting and other document-related services. We do not sell or ship physical goods.
Electronic Delivery
Completed documents are delivered electronically, normally by email or through another digital delivery method agreed with the customer.
No postage, courier or physical shipping charges apply to our services.
Delivery Times
Your expected completion date and time will be displayed during the ordering process, provided in your quotation or confirmed separately in writing.
The agreed delivery time begins once we have received:
- Your complete document;
- Full payment, unless another payment arrangement has been agreed;
- Clear instructions for the work;
- Any relevant style guide, author guidelines or supporting files.
If required information, payment or files are received late, the delivery deadline may need to be changed.
Delivery Delays
We make every reasonable effort to return completed work by the agreed deadline. However, delivery may occasionally be affected by circumstances outside our reasonable control, including technical problems, internet or email failures, illness or other unexpected events.
If we become aware of a significant delay, we will contact you as soon as reasonably possible.
Email Delivery Issues
Please ensure that the email address supplied with your order is correct and that you check your junk or spam folder.
If you have not received your completed document by the agreed deadline, please contact us promptly using our contact form.
Customer Responsibility
You are responsible for downloading, reviewing and securely storing the completed document. We recommend keeping backup copies of both your original and completed files.
Contact Us
For questions about the delivery of your completed document, please use our contact form.